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Financial Viability Consulting Services

The Lane Group recognizes the importance of understanding each organization’s unique characteristics. We do not rely on “one size fits all” pre-designed healthcare solutions. The success we generate is in direct response to your organization’s specific challenges and opportunities.

The Lane Group services and engagement terms are tailored to meet the needs of each organization. Our services typically include the following:

  • Financial Performance and Operations Improvement
  • Net Revenue Optimization and Regulatory Compliance
  • Clinical Resource Management
  • Merger and Acquisition / Due Diligence
  • Turnaround / Interim Management
  • Transition Management
  • Facilities and Capital Planning
  • Supply Chain Management
  • Strategic Direction and Community Commitment
Financial Performance and Operations Improvement

The Lane Group evaluates multiple inputs during an assessment of each organization’s achievable performance potential. The outcome of this process is identification of specific, actionable short- and long-term tactical initiatives. These solutions create competitive advantage for your organization by helping management understand costs by functional area in relation to revenue realization. Sustainable change can be achieved only when costs are managed in a manner that fosters increased productivity, quality, and customer satisfaction.
  • Clinical Operations and Financial Benchmarking
  • Process and Workflow Redesign
  • Organizational Restructuring
  • Net Revenue Realization Analysis
  • Outsourcing Contract Effectiveness Review
  • Entity and Health System Level Opportunity Identification


Net revenue realization is among the most important business assessments that a healthcare entity needs to perform. We evaluate business processes, collection effectiveness, and corporate compliance within the prevailing regulatory environment. The Lane Group focuses on all departments, processes, and entities that affect the dollars to be paid to your organization. A review of hospital based billing is coupled with an examination of out-sourced billing contract arrangements and vendor practices, to help organizations fully understand exposure and minimize vulnerability to a variety of business risks.

  • Financial and Clinical Workflow
  • Functional Area Evaluation – Registration, Coding, Billing
  • Process Assessment and Best Practices Implementation
  • Technology Utilization Assessment and Opportunity Identification
  • Key Indicators Measurement and Benchmarking
  • Collection Agency Assessment
  • Regulatory Compliance Risk Review



Clinical Resource / Case Management is essential for the development of systems that link all services into a continuum of care model. Our strategies are aimed toward promoting quality care while reducing resource consumption. The Lane Group utilizes a multi-disciplinary approach to establish or expand resource / case management services to improve clinical outcomes and positively impact your organization’s bottom line.

  • Case Management / Practice Guideline Development
  • Clinical Outcomes Management / Performance Measurement
  • Product Line / Case Mix Analysis
  • Denial and Payor Relationship Management
  • Quality and Process Improvement
  • Staff Development and Training
  • Physician and Office Manager Education



In today’s highly competitive environment hospitals and health systems must frequently evaluate their operate, sale, merger, or acquisition strategies, including due diligence. The Lane Group provides a structured process to assess these options. Our consultants have implementation experience with for-profit and not-for-profit mergers and acquisitions. Our services can be offered independently or as a turnaround component.

  • Hospital Acquisition Assistance / Due Diligence
  • Negotiation Support
  • Health System Merger / Market Consolidation Analysis
  • Reorganization and Service Reconfiguration
  • Cost-Benefit Analysis of Market Factors
  • Achievement of Maximum Multi-Hospital System Benefit


Turnaround / Interim Management services are often needed with minimal advance notice. The Lane Group responds with a sense of urgency to rapidly address leadership, financial, and operational needs. Loss of senior leadership or key departmental personnel can quickly result in deteriorating morale and a lack of productivity that adversely impact profitability. Experienced and qualified interim management professionals at The Lane Group provides the leadership needed to restore credibility and manage the recovery of distressed hospital facilities. Strategies are aimed toward short-term stabilization and long-term financial viability.

  • On-site Interim Management
  • Organizational Assessment
  • Financial and Operations Improvement – Short- and Long-Term
  • Turnaround Plan Development and Implementation
  • Performance Benchmarks and Monitoring
  • Merger and Acquisition / Market Consolidation Analysis


The Lane Group Transition Management services are designed to minimize business disruptions created by planned or unplanned vacancies. We maintain business continuity and positive organizational dynamics during the executive search process. Our principals work closely with your executive management team and board of directors to ensure that the confidence of stakeholders is maintained while the desirability of the organization to potential candidates is enhanced.

  • On-site Interim Management
  • Achievement of Predefined Operating Objectives
  • Key Issues Status Reporting to Management and Board of Directors
  • Transition to Permanent Leadership


A properly designed healthcare facility is cost-effective to build and can save millions of dollars in operating expenses over the years. The Lane Group improves the effectiveness of any facilities design effort by bringing our team of healthcare industrial engineers and clinical experts together with your clinical staff and architects. The Lane Group designs physician-, patient-, and family-friendly facilities that are efficient and reflect best practice and business processes.

  • Design Element Assessment
  • Facility Accommodation of Future Technology
  • Collaboration with Architects
  • Facility Capacity Analysis
  • Capital Access Assessment and Funding Strategies



Supply costs are the second largest component of the hospital operating expense budget. The Lane Group begins with a comprehensive procurement diagnostic review. This review includes a system-wide spend analysis, supply chain dashboard, plan for resource management optimization, and best practice strategies. Data from the review sets the stage for developing a prioritized road map for supply chain optimization.

  • Strategy Assessment
  • Organizational Design
  • Contract Negotiation Support and Management
  • Information Technology Tactics
  • Consolidated Service / Distribution Center Feasibility



The Lane Group performs comprehensive Strategic Planning and financial modeling services for healthcare organizations to establish or maintain a competitive edge in their market. Our team clarifies which services and market share growth strategies need to be pursued in a three- to five-year horizon. Our assessment includes a review of capital funding requirements and the anticipated net revenue realization expected from a program implementation.

  • Healthcare Services Needs Assessment – Market Specific
  • Access to Capital Assessment and Funding Strategies
  • Regulatory Considerations
  • Competitive Environment Analysis
  • Profitability Implications and Service Portfolio Impact
  • Annual Implementation Action Plan
  • Strategic Benchmarking
  • Community Commitment Investment Assessment
  • Workforce Sourcing Plans




  • Allen Memorial Hospital, Waterloo, IA
  • Bon Secours Health System, Marriottsville, MD
  • Chestatee Regional Hospital, Dahlonega, GA
  • Christus Health System, Dallas, TX
  • Community Health System, Nashville, TN
  • Covenant Health System, Knoxville, TN
  • Eastern New Mexico Medical Center, Roswell, NM
  • Greater Hazleton Health Alliance, Hazleton, PA
  • HCA, Nashville, TN
  • Health Management Associates, Naples, FL
  • Iowa Health System, Des Moines, IA
  • Memorial Health Care System, Chattanooga, TN
  • Methodist Medical Center, Des Moines, IA
  • Oschner Clinics, Baton Rouge, LA
  • Quorum Health Resources, Brentwood, TN
  • Sharp Chula Vista Medical Center, Chula Vista, CA
  • St. Joseph Medical Center, Augusta, GA
  • St. Luke’s Health Network, Bethlehem, PA
  • St. Paul Medical Center, Dallas, TX
  • St. Vincent Health System, Erie, PA
  • SunLink Health Systems, Atlanta, GA
  • Tenet Health System, Dallas, TX
  • University of Alabama Medical Center, Birmingham, AL

Additional clients and references available upon request.


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